Competitive Contract Notice

1. Title: GB-London: Employee Engagement Survey
2. Awarding Authority:
Rail Safety and Standards Board
The Helicon, 1 South Place, London, EC2M 2RB, United Kingdom
Tel. 020 3142 5300, Email: gemma.pearson@rssb.co.uk
Attn: Gemma Pearson
3. Contract Type: Services
Sub Type: Market research and public opinion polling services.

4. Description: Survey services. Survey design services. Survey conduction services. Customer survey services. Customer satisfaction survey. RSSB conducted an employee engagement survey in both 2017 and 2018, with questions and outcomes clearly identified. The 2019 survey shall utilise the same questions, scoring and reporting format to allow RSSB to continue benchmarking against progress made to date.

For the 2019 and future survey RSSB also requires the creation of action plans for all line managers based on the results of the survey.

However, in future years, RSSB may require the supplier to support the review and development of questions, scoring, reporting and action planning in a different direction – whilst still ensuring the ability to benchmark against previous years.

RSSB also require an online portal to both deliver the survey, store the results and to provide line managers with accounts to access and update their action plans.
5. CPV Codes:
79311000 - Survey services.
79311100 - Survey design services.
79311200 - Survey conduction services.
79342310 - Customer survey services.
79342311 - Customer satisfaction survey.

6. NUTS Codes :
UK - UNITED KINGDOM

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: UNITED KINGDOM,
8. Reference Attributed by the Awarding Authority: 347999756
9. Estimated Value of Requirement: Category H: 100K to 500K
Currency: GBP
10. Deadline for Expression of Interest: 26/10/2018 12:00:00
11. Address to which they must be sent:
Not Provided

12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://rssb.delta-esourcing.com/tenders/UK-GB-London:-Employee-Engagement-Survey/U4DZ92D6Y6

To respond to this opportunity, please click here:
https://rssb.delta-esourcing.com/respond/U4DZ92D6Y6
TKR-2018109-PRO-13339450
Suitable for VCO: No
Procedure Type:OPEN
Period of Work Start date: 12/11/2018
Period of Work End date: 31/03/2023
Is this a Framework Agreement?: no